2516 AH The Hague
Company ProfileZangaBee is an IT consultancy firm driven by 25 years of experience in IT management, corporate IT, and outsourcing. The focus at ZangaBee is on the cloud solutions NetSuite (Enterprise Resource Planning) and Celigo (Integrations). ZangaBee has its office in The Hague in The Netherlands. The customer base is gradually growing and expanding from The Netherlands into Europe. Customers are loyal due to ZangaBee’s transparent way of working, personal attention and service-oriented approach.
Our Quality Policy – Service orientedZangaBee is a service-oriented company that strives for long-term relationships with its customers. We firmly believe that quality is a key ingredient of a customer’s trust and willingness to receive our services. This also helps to establish our name in the market as a trustworthy partner.
Young but the right DNAAs a young company, ZangaBee yet has to obtain ISO certifications but the DNA of the company is already very much quality focussed. Quality is safeguarded in the layered approach where:
- The Account manager supervises the overall quality of the project/services that are performed for the customers
Quality in work proceduresQuality is also grounded in the following work procedures:
- Frequent checks with the customer; an iterative (scrum-like) way of working where progress and direction are transparent to the customer. The customer as such has the ability to redirect in case he/she feels that the service/project needs it.
- Sound approach to testing. Ensure test/use cases have been defined upfront, not only happy flow but also unhappy flow scenarios. This helps to identify the key aspects of the solution already at an early stage.
- Regarding future maintainability of a solution as a key aspect of our solutions.