At Zangabee, we’re always here to keep you informed about key changes that can impact your systems and integrations. ChannelEngine has recently rolled out two important updates that you need to be aware of: a new authentication mechanism and changes to outbound IP addresses. These updates will enhance security, improve the user experience, and ensure smooth communication between your systems and ChannelEngine. Let’s dive into the details.
Update 1: New Authentication Mechanism (Effective December 30, 2024)
What’s Changing? ChannelEngine is updating its login system to enhance security and improve the user experience when accessing your tenant. Starting December 30, 2024, you will be automatically redirected to a new URL for logging in: https://login.channelengine.net.
Why Is This Important? This change aims to strengthen security and streamline the login process. However, there’s no action required from you right now. Your current username and password will remain the same, and the system will redirect you to the new login page automatically.
What Should You Do? No action is required at this time. Simply use your current login credentials, and you’ll be directed to the new login page starting December 30, 2024.
Need Help? If you encounter any issues with the login process or need assistance after the update, don’t hesitate to contact ChannelEngine’s support team for help.
Update 2: Changes to Outbound IP Addresses (Effective January 6, 2025)
What’s Changing? ChannelEngine is updating the list of outbound IP addresses used to communicate with external systems. This update will take effect on January 6, 2025.
Why Is This Important? It’s crucial to ensure that your system’s IP allowlist includes the updated IP addresses. Failing to do so could cause disruptions in product data synchronization and order processing between your system and ChannelEngine.
What Should You Do?
- Contact your technical team: Verify if your system uses IP allowlisting.
- Update your allowlist: If it does, ensure the new IP addresses from ChannelEngine are added to avoid disruptions.
- Check the latest list: For the most current list of outbound IP addresses, visit ChannelEngine’s article on IP ranges [insert link here].
How Can Zangabee Help? Zangabee is here to support you with these updates. Whether you need assistance with updating your IP allowlist or require help navigating the new authentication process, feel free to reach out to our team.
Conclusion: The updates from ChannelEngine—the new authentication mechanism and IP address changes—are designed to improve the security and reliability of your integration. Be sure to update your IP allowlist in time for the January 6, 2025 change, and remember that the new login system requires no action from you. If you need any assistance, we’re always here to help.
