{"id":1101,"date":"2022-07-12T13:07:08","date_gmt":"2022-07-12T11:07:08","guid":{"rendered":"https:\/\/zangabee.rvtest.nl\/?page_id=1101"},"modified":"2023-03-15T15:55:41","modified_gmt":"2023-03-15T14:55:41","slug":"business-critical-support","status":"publish","type":"page","link":"https:\/\/zangabee.com\/nl\/onze-diensten\/doorlopend-support-voor-celigo-netsuite\/business-critical-support\/","title":{"rendered":"Business Critical Support"},"content":{"rendered":"\n\t<section class=\"section dark\" id=\"section_1407874029\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(255, 255, 255);border-width:10px 10px 0px 10px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-370426637\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-370426637 {\n  padding-top: 135px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"gap-49817131\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-49817131 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-large\"  id=\"row-1383302560\">\n\n\n\t<div id=\"col-362169894\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1>Business Critical Support<\/h1>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-362169894 > .col-inner {\n  padding: 0px 0px 0px 10px;\n  margin: 0px 0px -50px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1737497835\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1737497835 {\n  padding-top: 50px;\n}\n@media (min-width:550px) {\n  #gap-1737497835 {\n    padding-top: 75px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1407874029 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 0px;\n  background-color: rgb(0, 32, 72);\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1885055736\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-571858936\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-571858936 {\n  padding-top: 50px;\n}\n@media (min-width:550px) {\n  #gap-571858936 {\n    padding-top: 150px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-large\"  id=\"row-1783510719\">\n\n\n\t<div id=\"col-391064511\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Indien u zeker wilt zijn dat problemen die zich voordoen snel <span style=\"color: #bac7d4;\">opgelost<\/span> worden gedurende het <span style=\"color: #bac7d4;\">hele jaar<\/span>, dan bieden wij ook een business critical support contract<\/h2>\n<p>Dit contract garandeert dat wij binnen een afgesproken tijdspanne in actie komen om uw integratie of ERP probleem te verhelpen. <\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-391064511 > .col-inner {\n  padding: 0px 10px 0px 10px;\n  margin: 0px 0px -50px 0px;\n}\n@media (min-width:550px) {\n  #col-391064511 > .col-inner {\n    padding: 0px 30px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-43373664\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>Wij kunnen u deze support bieden tijdens kantooruren van maandag t\/m vrijdag gedurende het hele jaar. We spreken met u een time-to-response waar binnen wij zullen beginnen met het herstellen van de dienst. Wij kunnen ook een aantal uren afspreken per maand die wij gegarandeerd ter beschikking zullen stellen om problemen op te lossen. Eventuele extra uren die wij dan spenderen zullen ingeplant worden op een best effort basis.<br>Al onze consultants hebben uitgebreide ervaring in de omgevingen en hebben meerdere offici\u00eble certificaten behaald in support en beheer. Verder zullen na het afsluiten van een support contract eerst tijd investeren om uw omgeving goed te kennen en de nodig documentatie vast te leggen om een hoge niveau van support te kunnen waarborgen. Wij gebruiken zelf hier voor Jira confluence. Ook het verwerken van incidenten op uw omgeving vindt plaats via JIRA en kan indien geweest ook met u gedeelt worden. <br>Na iedere maand geven wij een rapport met de gespendeerd uren en de tickets de behandeld en opgelost zijn.<br>Aangezien wij de initi\u00eble investering maken in het leren kennen van uw omgeving sluiten wij het dit supports contract voor minimaal 6 maanden afspreken. <br>Wij bieden deze dienst aan voor zowel Celigo als NetSuite of beide. We verwachten in de toekomst dit ook te kunnen bieden voor Avalara.<\/p>\n<h5>Indien u interesse heeft neem contact met ons op of vul het aanvraagformulier in<\/h5>\n<h5><a class=\"button-line arrow-dark button secondary\" href=\"\/contact\">Contact opnemen <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2022\/07\/Arrow-Dark.svg\" alt=\"\" width=\"16\" height=\"16\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 16px; --smush-placeholder-aspect-ratio: 16\/16;\"><\/a><\/h5>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-43373664 > .col-inner {\n  padding: 10px 10px 0px 10px;\n  margin: 0px 0px -50px 0px;\n}\n@media (min-width:550px) {\n  #col-43373664 > .col-inner {\n    padding: 0px 0px 0px 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-364166658\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-364166658 {\n  padding-top: 50px;\n}\n@media (min-width:550px) {\n  #gap-364166658 {\n    padding-top: 150px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1885055736 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":1143,"parent":1084,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1101","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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